An updated version of ISO 9001, the world's leading quality management standard, will be released at the end of 2015. Major purchasers require their suppliers to hold ISO 9001 certification and research shows that 44 per cent of certified clients have won new business as a consequence of being ISO 9001 registered. The 2015 revisions are significant and will affect professionals at every level, …
A review of the core Standards and how they should be interpreted when updating your quality management system to ISO 9001: 2015. It explains a simple approach of how to implement the new ISO 9001:2015 certifiable standard in a manner that benefits the business. The whole purpose of using the ISO standards is to help an organization improve and control what they do.
QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text…