book

Quality and Performance Excellence: Management, Organization, and Strategy

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QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

658.4013 JAM q

Penerbit

Boston : Cengage Learning., 2016

Deskripsi Fisik

xv, 461 hlm. : ilus.; 24 cm.

Bahasa

English

ISBN/ISSN

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Klasifikasi

6584013

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

8th ed

Subjek

Quality control, Total quality management, Quality

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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