Gaya APA

Niven, P, R. (2008). "Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies| (2nd Edition). New Jersey: Wiley.

Gaya MLA

Niven, Paul, R.. ""Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies|". 2nd Edition New Jersey: Wiley, 2008. book.